Returns and Exchanges
What is your return policy?
Musee Bath does not accept returns unless the product is damaged or defective within 14 Days. In the event that you do receive a damaged product due to shipping or weather, we will issue a full credit or send you a replacement.
What should I do if I received the wrong product?
Oops! If you received a product different from the one that you ordered, that is on us! Please contact us at email@example.com and we will get you your correct product shipped out!
What should I do if I am missing a product in my package?
Oh no! We apologize for this and want to get you your product as soon as possible. Please email firstname.lastname@example.org with order number and an image of your order and we will get it shipped out!
If I order expedited shipping in the afternoon, will it be shipped the next day?
Unfortunately any orders placed after Noon CST, will not be processed until the next business day or two. In busy season, our standard processing / shipping time can be 3 - 4 business days.
For any wholesale requests, please email email@example.com